Delivered and not checked-in yet since 10 days
MEM1 SHIPMENT ID: FBA18BT7CY0B // Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.
MDW2 SHIPMENT ID: FBA18B7NSRPW // Sep 20, 2024 08:57:00 AM - Joliet IL US - Package delivered.
SMF3 SHIPMENT ID: FBA18BTB0C5C // Sep 20, 2024 12:32:00 PM - Stockton CA US - Package delivered.
VGT2 SHIPMENT ID: FBA18BF2PJWF // Sep 25, 2024 04:49:00 PM - Las Vegas NV US - Package delivered.
FTW1 SHIPMENT ID: FBA18BT1CG5J // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.
FTW1 SHIPMENT ID: FBA18BT1F3T5 // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.
MDW2 SHIPMENT ID: FBA18CHM9PLM // Sep 27, 2024 08:50:00 AM - Joliet IL US - Package delivered.
IUSL SHIPMENT ID: STAR-U625CV63XJWTS // Delivered - Signed for By: Z STIDHAM // NORTH EAST, MD 21901
Seems delays across the board at all fulfillment centers...
Any idea where this should get regularized?
@Topher_Amazon@Jameson_Amazon >> How do we enter the tracking information for the IUSLI shipment? There is no place to enter this.
Thanks for your help...
Kalyani
Delivered and not checked-in yet since 10 days
MEM1 SHIPMENT ID: FBA18BT7CY0B // Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.
MDW2 SHIPMENT ID: FBA18B7NSRPW // Sep 20, 2024 08:57:00 AM - Joliet IL US - Package delivered.
SMF3 SHIPMENT ID: FBA18BTB0C5C // Sep 20, 2024 12:32:00 PM - Stockton CA US - Package delivered.
VGT2 SHIPMENT ID: FBA18BF2PJWF // Sep 25, 2024 04:49:00 PM - Las Vegas NV US - Package delivered.
FTW1 SHIPMENT ID: FBA18BT1CG5J // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.
FTW1 SHIPMENT ID: FBA18BT1F3T5 // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.
MDW2 SHIPMENT ID: FBA18CHM9PLM // Sep 27, 2024 08:50:00 AM - Joliet IL US - Package delivered.
IUSL SHIPMENT ID: STAR-U625CV63XJWTS // Delivered - Signed for By: Z STIDHAM // NORTH EAST, MD 21901
Seems delays across the board at all fulfillment centers...
Any idea where this should get regularized?
@Topher_Amazon@Jameson_Amazon >> How do we enter the tracking information for the IUSLI shipment? There is no place to enter this.
Thanks for your help...
Kalyani
14 risposte
Seller_rI7BZIczK8iAC
10 days? That's nothing to worry about, very normal.
"delays across the board at all fulfillment centers..."
Is this your first Q4? Everybody is sending goods for Christmas and delays are logic.
Btw: what is a IUSLI shipment?
Seller_1q7SEetEljmRJ
@Topher_Amazon@Jameson_Amazon
Any updates on this?
Bryce_Amazon
Hey there @Seller_1q7SEetEljmRJ!
As another seller mentioned, the timeline you're referencing here is in-line with what we're hearing from other sellers with shipments in the network. I recommend staying patient, and continuing to monitor the shipment's progress.
As for entering in the tracking information, that is the final step in the Send to Amazon process used to send shipments in. If you’re using an Amazon partnered carrier, we’ll generate the carrier tracking ID information for you, which you can review in this step. No action is required by you.
If you’re using a non-partnered carrier, and the carrier shares the information with you, provide the tracking IDs for all of the boxes in your shipments. You can provide details either in the Send to Amazon Tracking details step or in the Track shipment tab of the shipment summary page.
To provide carrier tracking IDs using Send to Amazon, follow these steps:
1. In the final step of the workflow, Tracking details, select the shipment that you want to provide tracking details for.
2. Use one of the following methods to provide tracking IDs:
- Type the tracking IDs individually.
- Use a barcode scanner to scan shipping barcodes from the box label.
- Upload the tracking IDs for a shipment in bulk by selecting Upload tracking IDs in bulk and then following the steps on the Tracking details page.
3. Ensure that the tracking IDs are mapped to the correct FBA box ID label on each box.
Once you’ve entered valid tracking details, the status of your shipment will change from Ready to ship to Shipped.
Let me know if you still have any questions!
- Bryce
Bryce_Amazon
Hey @Seller_1q7SEetEljmRJ,
I wanted to follow up here - have you seen movement on the shipment to MEM1 since we last spoke? Let me know either way!
- Bryce
Seller_1q7SEetEljmRJ
Thanks for the followup @Bryce_Amazon
Shipment ID: FBA18BT7CY0B
USPS Tracking Number: EM126972261IN
Delivered: Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.
Status: CLOSED (0 units received) - Case ID: 16556510151
===
Shipment ID: FBA18BT1G8WW
USPS Tracking Number: EM126972496IN
Status: Delivered (NOT CHECKED-IN)
===
Hope you can help with the above 2 shipments.
Thanks,
Kal
Bryce_Amazon
Hey Kal,
Thanks for getting back to me with that information. I can see that case 16556510151 was recently transferred, and the team should be working through the details shortly. One note - I see you attached a packing slip to the case, if you're able to attach an Invoice as valid Proof of Ownership - specifically illustrating the valid Supply Chain, that should help the team investigate.
- Bryce
Seller_1q7SEetEljmRJ
Thanks @Bryce_Amazon
Appreciate the quick response and help!
I have uploaded both the invoice and packing list and updated the case right now.
---
May i request you to please look into this also...
Shipment ID: FBA18BT1G8WW
USPS Tracking Number: EM126972496IN
Status: Delivered Oct 08, 2024 01:30:00 PM - Memphis TN US - Package delivered.
Thanks,
Kal
Bryce_Amazon
Good morning Kal,
My pleasure - I see the update on your case as of yesterday. For this other shipment - what is the investigation date?
- Bryce
Seller_1q7SEetEljmRJ
Thanks @Bryce_Amazon
Shipment ID: FBA18BT1G8WW - If the shipment's inventory is not received by Nov 10, 2024, then your shipment will be eligible for investigation.
Furthermore there are so may others that are just sitting delivered and nothing moving forward...
Can you help with those please?
Thanks,
Kal
Bryce_Amazon
Hey @Seller_1q7SEetEljmRJ,
Thanks for the reply, I recommend you request the inventory reconciliation investigation at this time. Use the instructions on this page to ensure you're including all necessary documentation. For all shipments, there currently are longer receiving times due to the peak seasonal volume. My recommendation is to continue to remain patient, and request investigations into the shipments if/when that is necessary.
- Bryce