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Seller_1q7SEetEljmRJ

Delivered and not checked-in yet since 10 days

MEM1 SHIPMENT ID: FBA18BT7CY0B // Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.

MDW2 SHIPMENT ID: FBA18B7NSRPW // Sep 20, 2024 08:57:00 AM - Joliet IL US - Package delivered.

SMF3 SHIPMENT ID: FBA18BTB0C5C // Sep 20, 2024 12:32:00 PM - Stockton CA US - Package delivered.

VGT2 SHIPMENT ID: FBA18BF2PJWF // Sep 25, 2024 04:49:00 PM - Las Vegas NV US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1CG5J // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1F3T5 // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

MDW2 SHIPMENT ID: FBA18CHM9PLM // Sep 27, 2024 08:50:00 AM - Joliet IL US - Package delivered.

IUSL SHIPMENT ID: STAR-U625CV63XJWTS // Delivered - Signed for By: Z STIDHAM // NORTH EAST, MD 21901

Seems delays across the board at all fulfillment centers...

Any idea where this should get regularized?

@Topher_Amazon@Jameson_Amazon >> How do we enter the tracking information for the IUSLI shipment? There is no place to enter this.

Thanks for your help...

Kalyani

85 visualizzazioni
14 risposte
Gestisci ordini
Tag:Centro logistico, Gestione logistica, Logistica di Amazon, Spedisci al centro logistico, USPS
10
Rispondi
user profile
Seller_1q7SEetEljmRJ

Delivered and not checked-in yet since 10 days

MEM1 SHIPMENT ID: FBA18BT7CY0B // Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.

MDW2 SHIPMENT ID: FBA18B7NSRPW // Sep 20, 2024 08:57:00 AM - Joliet IL US - Package delivered.

SMF3 SHIPMENT ID: FBA18BTB0C5C // Sep 20, 2024 12:32:00 PM - Stockton CA US - Package delivered.

VGT2 SHIPMENT ID: FBA18BF2PJWF // Sep 25, 2024 04:49:00 PM - Las Vegas NV US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1CG5J // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1F3T5 // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

MDW2 SHIPMENT ID: FBA18CHM9PLM // Sep 27, 2024 08:50:00 AM - Joliet IL US - Package delivered.

IUSL SHIPMENT ID: STAR-U625CV63XJWTS // Delivered - Signed for By: Z STIDHAM // NORTH EAST, MD 21901

Seems delays across the board at all fulfillment centers...

Any idea where this should get regularized?

@Topher_Amazon@Jameson_Amazon >> How do we enter the tracking information for the IUSLI shipment? There is no place to enter this.

Thanks for your help...

Kalyani

Gestisci ordini
Tag:Centro logistico, Gestione logistica, Logistica di Amazon, Spedisci al centro logistico, USPS
10
85 visualizzazioni
14 risposte
Rispondi
14 risposte
user profile
Seller_rI7BZIczK8iAC
In risposta al post di: Seller_1q7SEetEljmRJ

10 days? That's nothing to worry about, very normal.

"delays across the board at all fulfillment centers..."

Is this your first Q4? Everybody is sending goods for Christmas and delays are logic.

Btw: what is a IUSLI shipment?

40
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Seller_1q7SEetEljmRJ

@Topher_Amazon@Jameson_Amazon

Any updates on this?

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey there @Seller_1q7SEetEljmRJ!

As another seller mentioned, the timeline you're referencing here is in-line with what we're hearing from other sellers with shipments in the network. I recommend staying patient, and continuing to monitor the shipment's progress.

As for entering in the tracking information, that is the final step in the Send to Amazon process used to send shipments in. If you’re using an Amazon partnered carrier, we’ll generate the carrier tracking ID information for you, which you can review in this step. No action is required by you.

If you’re using a non-partnered carrier, and the carrier shares the information with you, provide the tracking IDs for all of the boxes in your shipments. You can provide details either in the Send to Amazon Tracking details step or in the Track shipment tab of the shipment summary page.

To provide carrier tracking IDs using Send to Amazon, follow these steps:

1. In the final step of the workflow, Tracking details, select the shipment that you want to provide tracking details for.

2. Use one of the following methods to provide tracking IDs:

  • Type the tracking IDs individually.
  • Use a barcode scanner to scan shipping barcodes from the box label.
  • Upload the tracking IDs for a shipment in bulk by selecting Upload tracking IDs in bulk and then following the steps on the Tracking details page.

3. Ensure that the tracking IDs are mapped to the correct FBA box ID label on each box.

Once you’ve entered valid tracking details, the status of your shipment will change from Ready to ship to Shipped.

Let me know if you still have any questions!

- Bryce

20
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Thanks for the reply, I didn't realize your shipments were AWD. For an AWD Shipment, the Tracking details is currently only applicable for all Small parcel deliveries (SPD) and only for Amazon Partnered Carrier in case of less than truckload or full truckload (LTL) shipments. For LTL Partnered carrier shipments, we’ll generate the carrier tracking ID information for you, which you can review in the following step:

1. You can view shipment details, such as shipment ID, Amazon Reference ID and carrier details.

2. On the day of shipment pick up, you can download Bill of Lading (BOL) from here. It will be available for pickup before 8:00 a.m. PST.

3. You will also receive the mail.

For Small parcel delivery (SPD) shipments created with Amazon partnered carrier UPS, we will generate the tracking ID for each box and will be shown in tracking details step and also on Amazon Warehousing and Distribution (AWD) Shipment summary page. It will show the following information for each box:

  • AWD box label
  • Tracking ID
  • Status
  • Weight (lb)
  • Dimensions (in)

For Small parcel delivery shipments created with non-partnered carrier, sellers will be prompted to provide tracking ID against each box in Tracking details step and also on AWD Shipment summary page. AWD will show the current status for each of the tracking ID submitted. Sellers can also update the tracking ID in bulk by choosing the bulk upload option.

- Bryce

20
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks Bryxe,

MEM1 dwlays are currently ongoing for standard fba shipments... Packages are sitting delivered since 3 weeks with no checkin... Hope u can look into thia for us...

For the awd shipment ill create a new thread tomorrow... sorry for the mixup...

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey @Seller_1q7SEetEljmRJ,

I wanted to follow up here - have you seen movement on the shipment to MEM1 since we last spoke? Let me know either way!

- Bryce

10
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks for the followup @Bryce_Amazon

Shipment ID: FBA18BT7CY0B

USPS Tracking Number: EM126972261IN

Delivered: Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.

Status: CLOSED (0 units received) - Case ID: 16556510151

===

Shipment ID: FBA18BT1G8WW

USPS Tracking Number: EM126972496IN

Status: Delivered (NOT CHECKED-IN)

===

Hope you can help with the above 2 shipments.

Thanks,

Kal

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey Kal,

Thanks for getting back to me with that information. I can see that case 16556510151 was recently transferred, and the team should be working through the details shortly. One note - I see you attached a packing slip to the case, if you're able to attach an Invoice as valid Proof of Ownership - specifically illustrating the valid Supply Chain, that should help the team investigate.

- Bryce

10
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks @Bryce_Amazon

Appreciate the quick response and help!

I have uploaded both the invoice and packing list and updated the case right now.

---

May i request you to please look into this also...

Shipment ID: FBA18BT1G8WW

USPS Tracking Number: EM126972496IN

Status: Delivered Oct 08, 2024 01:30:00 PM - Memphis TN US - Package delivered.

Thanks,

Kal

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Good morning Kal,

My pleasure - I see the update on your case as of yesterday. For this other shipment - what is the investigation date?

- Bryce

10
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks @Bryce_Amazon

Shipment ID: FBA18BT1G8WW - If the shipment's inventory is not received by Nov 10, 2024, then your shipment will be eligible for investigation.

Furthermore there are so may others that are just sitting delivered and nothing moving forward...

Can you help with those please?

Thanks,

Kal

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey @Seller_1q7SEetEljmRJ,

Thanks for the reply, I recommend you request the inventory reconciliation investigation at this time. Use the instructions on this page to ensure you're including all necessary documentation. For all shipments, there currently are longer receiving times due to the peak seasonal volume. My recommendation is to continue to remain patient, and request investigations into the shipments if/when that is necessary.

- Bryce

10
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_1q7SEetEljmRJ

Delivered and not checked-in yet since 10 days

MEM1 SHIPMENT ID: FBA18BT7CY0B // Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.

MDW2 SHIPMENT ID: FBA18B7NSRPW // Sep 20, 2024 08:57:00 AM - Joliet IL US - Package delivered.

SMF3 SHIPMENT ID: FBA18BTB0C5C // Sep 20, 2024 12:32:00 PM - Stockton CA US - Package delivered.

VGT2 SHIPMENT ID: FBA18BF2PJWF // Sep 25, 2024 04:49:00 PM - Las Vegas NV US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1CG5J // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1F3T5 // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

MDW2 SHIPMENT ID: FBA18CHM9PLM // Sep 27, 2024 08:50:00 AM - Joliet IL US - Package delivered.

IUSL SHIPMENT ID: STAR-U625CV63XJWTS // Delivered - Signed for By: Z STIDHAM // NORTH EAST, MD 21901

Seems delays across the board at all fulfillment centers...

Any idea where this should get regularized?

@Topher_Amazon@Jameson_Amazon >> How do we enter the tracking information for the IUSLI shipment? There is no place to enter this.

Thanks for your help...

Kalyani

85 visualizzazioni
14 risposte
Gestisci ordini
Tag:Centro logistico, Gestione logistica, Logistica di Amazon, Spedisci al centro logistico, USPS
10
Rispondi
user profile
Seller_1q7SEetEljmRJ

Delivered and not checked-in yet since 10 days

MEM1 SHIPMENT ID: FBA18BT7CY0B // Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.

MDW2 SHIPMENT ID: FBA18B7NSRPW // Sep 20, 2024 08:57:00 AM - Joliet IL US - Package delivered.

SMF3 SHIPMENT ID: FBA18BTB0C5C // Sep 20, 2024 12:32:00 PM - Stockton CA US - Package delivered.

VGT2 SHIPMENT ID: FBA18BF2PJWF // Sep 25, 2024 04:49:00 PM - Las Vegas NV US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1CG5J // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1F3T5 // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

MDW2 SHIPMENT ID: FBA18CHM9PLM // Sep 27, 2024 08:50:00 AM - Joliet IL US - Package delivered.

IUSL SHIPMENT ID: STAR-U625CV63XJWTS // Delivered - Signed for By: Z STIDHAM // NORTH EAST, MD 21901

Seems delays across the board at all fulfillment centers...

Any idea where this should get regularized?

@Topher_Amazon@Jameson_Amazon >> How do we enter the tracking information for the IUSLI shipment? There is no place to enter this.

Thanks for your help...

Kalyani

Gestisci ordini
Tag:Centro logistico, Gestione logistica, Logistica di Amazon, Spedisci al centro logistico, USPS
10
85 visualizzazioni
14 risposte
Rispondi
user profile

Delivered and not checked-in yet since 10 days

di Seller_1q7SEetEljmRJ

MEM1 SHIPMENT ID: FBA18BT7CY0B // Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.

MDW2 SHIPMENT ID: FBA18B7NSRPW // Sep 20, 2024 08:57:00 AM - Joliet IL US - Package delivered.

SMF3 SHIPMENT ID: FBA18BTB0C5C // Sep 20, 2024 12:32:00 PM - Stockton CA US - Package delivered.

VGT2 SHIPMENT ID: FBA18BF2PJWF // Sep 25, 2024 04:49:00 PM - Las Vegas NV US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1CG5J // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

FTW1 SHIPMENT ID: FBA18BT1F3T5 // Sep 26, 2024 08:26:00 AM - Dallas TX US - Package delivered.

MDW2 SHIPMENT ID: FBA18CHM9PLM // Sep 27, 2024 08:50:00 AM - Joliet IL US - Package delivered.

IUSL SHIPMENT ID: STAR-U625CV63XJWTS // Delivered - Signed for By: Z STIDHAM // NORTH EAST, MD 21901

Seems delays across the board at all fulfillment centers...

Any idea where this should get regularized?

@Topher_Amazon@Jameson_Amazon >> How do we enter the tracking information for the IUSLI shipment? There is no place to enter this.

Thanks for your help...

Kalyani

Gestisci ordini
Tag:Centro logistico, Gestione logistica, Logistica di Amazon, Spedisci al centro logistico, USPS
10
85 visualizzazioni
14 risposte
Rispondi
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user profile
Seller_rI7BZIczK8iAC
In risposta al post di: Seller_1q7SEetEljmRJ

10 days? That's nothing to worry about, very normal.

"delays across the board at all fulfillment centers..."

Is this your first Q4? Everybody is sending goods for Christmas and delays are logic.

Btw: what is a IUSLI shipment?

40
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Seller_1q7SEetEljmRJ

@Topher_Amazon@Jameson_Amazon

Any updates on this?

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey there @Seller_1q7SEetEljmRJ!

As another seller mentioned, the timeline you're referencing here is in-line with what we're hearing from other sellers with shipments in the network. I recommend staying patient, and continuing to monitor the shipment's progress.

As for entering in the tracking information, that is the final step in the Send to Amazon process used to send shipments in. If you’re using an Amazon partnered carrier, we’ll generate the carrier tracking ID information for you, which you can review in this step. No action is required by you.

If you’re using a non-partnered carrier, and the carrier shares the information with you, provide the tracking IDs for all of the boxes in your shipments. You can provide details either in the Send to Amazon Tracking details step or in the Track shipment tab of the shipment summary page.

To provide carrier tracking IDs using Send to Amazon, follow these steps:

1. In the final step of the workflow, Tracking details, select the shipment that you want to provide tracking details for.

2. Use one of the following methods to provide tracking IDs:

  • Type the tracking IDs individually.
  • Use a barcode scanner to scan shipping barcodes from the box label.
  • Upload the tracking IDs for a shipment in bulk by selecting Upload tracking IDs in bulk and then following the steps on the Tracking details page.

3. Ensure that the tracking IDs are mapped to the correct FBA box ID label on each box.

Once you’ve entered valid tracking details, the status of your shipment will change from Ready to ship to Shipped.

Let me know if you still have any questions!

- Bryce

20
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Thanks for the reply, I didn't realize your shipments were AWD. For an AWD Shipment, the Tracking details is currently only applicable for all Small parcel deliveries (SPD) and only for Amazon Partnered Carrier in case of less than truckload or full truckload (LTL) shipments. For LTL Partnered carrier shipments, we’ll generate the carrier tracking ID information for you, which you can review in the following step:

1. You can view shipment details, such as shipment ID, Amazon Reference ID and carrier details.

2. On the day of shipment pick up, you can download Bill of Lading (BOL) from here. It will be available for pickup before 8:00 a.m. PST.

3. You will also receive the mail.

For Small parcel delivery (SPD) shipments created with Amazon partnered carrier UPS, we will generate the tracking ID for each box and will be shown in tracking details step and also on Amazon Warehousing and Distribution (AWD) Shipment summary page. It will show the following information for each box:

  • AWD box label
  • Tracking ID
  • Status
  • Weight (lb)
  • Dimensions (in)

For Small parcel delivery shipments created with non-partnered carrier, sellers will be prompted to provide tracking ID against each box in Tracking details step and also on AWD Shipment summary page. AWD will show the current status for each of the tracking ID submitted. Sellers can also update the tracking ID in bulk by choosing the bulk upload option.

- Bryce

20
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks Bryxe,

MEM1 dwlays are currently ongoing for standard fba shipments... Packages are sitting delivered since 3 weeks with no checkin... Hope u can look into thia for us...

For the awd shipment ill create a new thread tomorrow... sorry for the mixup...

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey @Seller_1q7SEetEljmRJ,

I wanted to follow up here - have you seen movement on the shipment to MEM1 since we last spoke? Let me know either way!

- Bryce

10
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks for the followup @Bryce_Amazon

Shipment ID: FBA18BT7CY0B

USPS Tracking Number: EM126972261IN

Delivered: Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.

Status: CLOSED (0 units received) - Case ID: 16556510151

===

Shipment ID: FBA18BT1G8WW

USPS Tracking Number: EM126972496IN

Status: Delivered (NOT CHECKED-IN)

===

Hope you can help with the above 2 shipments.

Thanks,

Kal

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey Kal,

Thanks for getting back to me with that information. I can see that case 16556510151 was recently transferred, and the team should be working through the details shortly. One note - I see you attached a packing slip to the case, if you're able to attach an Invoice as valid Proof of Ownership - specifically illustrating the valid Supply Chain, that should help the team investigate.

- Bryce

10
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks @Bryce_Amazon

Appreciate the quick response and help!

I have uploaded both the invoice and packing list and updated the case right now.

---

May i request you to please look into this also...

Shipment ID: FBA18BT1G8WW

USPS Tracking Number: EM126972496IN

Status: Delivered Oct 08, 2024 01:30:00 PM - Memphis TN US - Package delivered.

Thanks,

Kal

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Good morning Kal,

My pleasure - I see the update on your case as of yesterday. For this other shipment - what is the investigation date?

- Bryce

10
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks @Bryce_Amazon

Shipment ID: FBA18BT1G8WW - If the shipment's inventory is not received by Nov 10, 2024, then your shipment will be eligible for investigation.

Furthermore there are so may others that are just sitting delivered and nothing moving forward...

Can you help with those please?

Thanks,

Kal

10
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey @Seller_1q7SEetEljmRJ,

Thanks for the reply, I recommend you request the inventory reconciliation investigation at this time. Use the instructions on this page to ensure you're including all necessary documentation. For all shipments, there currently are longer receiving times due to the peak seasonal volume. My recommendation is to continue to remain patient, and request investigations into the shipments if/when that is necessary.

- Bryce

10
Segui questa discussione per ricevere notifiche sulle nuove attività
user profile
Seller_rI7BZIczK8iAC
In risposta al post di: Seller_1q7SEetEljmRJ

10 days? That's nothing to worry about, very normal.

"delays across the board at all fulfillment centers..."

Is this your first Q4? Everybody is sending goods for Christmas and delays are logic.

Btw: what is a IUSLI shipment?

40
user profile
Seller_rI7BZIczK8iAC
In risposta al post di: Seller_1q7SEetEljmRJ

10 days? That's nothing to worry about, very normal.

"delays across the board at all fulfillment centers..."

Is this your first Q4? Everybody is sending goods for Christmas and delays are logic.

Btw: what is a IUSLI shipment?

40
Rispondi
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Seller_1q7SEetEljmRJ

@Topher_Amazon@Jameson_Amazon

Any updates on this?

10
user profile
Seller_1q7SEetEljmRJ
In risposta al post di: Seller_1q7SEetEljmRJ

@Topher_Amazon@Jameson_Amazon

Any updates on this?

10
Rispondi
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey there @Seller_1q7SEetEljmRJ!

As another seller mentioned, the timeline you're referencing here is in-line with what we're hearing from other sellers with shipments in the network. I recommend staying patient, and continuing to monitor the shipment's progress.

As for entering in the tracking information, that is the final step in the Send to Amazon process used to send shipments in. If you’re using an Amazon partnered carrier, we’ll generate the carrier tracking ID information for you, which you can review in this step. No action is required by you.

If you’re using a non-partnered carrier, and the carrier shares the information with you, provide the tracking IDs for all of the boxes in your shipments. You can provide details either in the Send to Amazon Tracking details step or in the Track shipment tab of the shipment summary page.

To provide carrier tracking IDs using Send to Amazon, follow these steps:

1. In the final step of the workflow, Tracking details, select the shipment that you want to provide tracking details for.

2. Use one of the following methods to provide tracking IDs:

  • Type the tracking IDs individually.
  • Use a barcode scanner to scan shipping barcodes from the box label.
  • Upload the tracking IDs for a shipment in bulk by selecting Upload tracking IDs in bulk and then following the steps on the Tracking details page.

3. Ensure that the tracking IDs are mapped to the correct FBA box ID label on each box.

Once you’ve entered valid tracking details, the status of your shipment will change from Ready to ship to Shipped.

Let me know if you still have any questions!

- Bryce

20
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey there @Seller_1q7SEetEljmRJ!

As another seller mentioned, the timeline you're referencing here is in-line with what we're hearing from other sellers with shipments in the network. I recommend staying patient, and continuing to monitor the shipment's progress.

As for entering in the tracking information, that is the final step in the Send to Amazon process used to send shipments in. If you’re using an Amazon partnered carrier, we’ll generate the carrier tracking ID information for you, which you can review in this step. No action is required by you.

If you’re using a non-partnered carrier, and the carrier shares the information with you, provide the tracking IDs for all of the boxes in your shipments. You can provide details either in the Send to Amazon Tracking details step or in the Track shipment tab of the shipment summary page.

To provide carrier tracking IDs using Send to Amazon, follow these steps:

1. In the final step of the workflow, Tracking details, select the shipment that you want to provide tracking details for.

2. Use one of the following methods to provide tracking IDs:

  • Type the tracking IDs individually.
  • Use a barcode scanner to scan shipping barcodes from the box label.
  • Upload the tracking IDs for a shipment in bulk by selecting Upload tracking IDs in bulk and then following the steps on the Tracking details page.

3. Ensure that the tracking IDs are mapped to the correct FBA box ID label on each box.

Once you’ve entered valid tracking details, the status of your shipment will change from Ready to ship to Shipped.

Let me know if you still have any questions!

- Bryce

20
Rispondi
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Thanks for the reply, I didn't realize your shipments were AWD. For an AWD Shipment, the Tracking details is currently only applicable for all Small parcel deliveries (SPD) and only for Amazon Partnered Carrier in case of less than truckload or full truckload (LTL) shipments. For LTL Partnered carrier shipments, we’ll generate the carrier tracking ID information for you, which you can review in the following step:

1. You can view shipment details, such as shipment ID, Amazon Reference ID and carrier details.

2. On the day of shipment pick up, you can download Bill of Lading (BOL) from here. It will be available for pickup before 8:00 a.m. PST.

3. You will also receive the mail.

For Small parcel delivery (SPD) shipments created with Amazon partnered carrier UPS, we will generate the tracking ID for each box and will be shown in tracking details step and also on Amazon Warehousing and Distribution (AWD) Shipment summary page. It will show the following information for each box:

  • AWD box label
  • Tracking ID
  • Status
  • Weight (lb)
  • Dimensions (in)

For Small parcel delivery shipments created with non-partnered carrier, sellers will be prompted to provide tracking ID against each box in Tracking details step and also on AWD Shipment summary page. AWD will show the current status for each of the tracking ID submitted. Sellers can also update the tracking ID in bulk by choosing the bulk upload option.

- Bryce

20
user profile
Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Thanks for the reply, I didn't realize your shipments were AWD. For an AWD Shipment, the Tracking details is currently only applicable for all Small parcel deliveries (SPD) and only for Amazon Partnered Carrier in case of less than truckload or full truckload (LTL) shipments. For LTL Partnered carrier shipments, we’ll generate the carrier tracking ID information for you, which you can review in the following step:

1. You can view shipment details, such as shipment ID, Amazon Reference ID and carrier details.

2. On the day of shipment pick up, you can download Bill of Lading (BOL) from here. It will be available for pickup before 8:00 a.m. PST.

3. You will also receive the mail.

For Small parcel delivery (SPD) shipments created with Amazon partnered carrier UPS, we will generate the tracking ID for each box and will be shown in tracking details step and also on Amazon Warehousing and Distribution (AWD) Shipment summary page. It will show the following information for each box:

  • AWD box label
  • Tracking ID
  • Status
  • Weight (lb)
  • Dimensions (in)

For Small parcel delivery shipments created with non-partnered carrier, sellers will be prompted to provide tracking ID against each box in Tracking details step and also on AWD Shipment summary page. AWD will show the current status for each of the tracking ID submitted. Sellers can also update the tracking ID in bulk by choosing the bulk upload option.

- Bryce

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Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks Bryxe,

MEM1 dwlays are currently ongoing for standard fba shipments... Packages are sitting delivered since 3 weeks with no checkin... Hope u can look into thia for us...

For the awd shipment ill create a new thread tomorrow... sorry for the mixup...

10
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Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks Bryxe,

MEM1 dwlays are currently ongoing for standard fba shipments... Packages are sitting delivered since 3 weeks with no checkin... Hope u can look into thia for us...

For the awd shipment ill create a new thread tomorrow... sorry for the mixup...

10
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Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey @Seller_1q7SEetEljmRJ,

I wanted to follow up here - have you seen movement on the shipment to MEM1 since we last spoke? Let me know either way!

- Bryce

10
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Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey @Seller_1q7SEetEljmRJ,

I wanted to follow up here - have you seen movement on the shipment to MEM1 since we last spoke? Let me know either way!

- Bryce

10
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Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks for the followup @Bryce_Amazon

Shipment ID: FBA18BT7CY0B

USPS Tracking Number: EM126972261IN

Delivered: Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.

Status: CLOSED (0 units received) - Case ID: 16556510151

===

Shipment ID: FBA18BT1G8WW

USPS Tracking Number: EM126972496IN

Status: Delivered (NOT CHECKED-IN)

===

Hope you can help with the above 2 shipments.

Thanks,

Kal

10
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Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks for the followup @Bryce_Amazon

Shipment ID: FBA18BT7CY0B

USPS Tracking Number: EM126972261IN

Delivered: Sep 19, 2024 11:22:00 AM - Memphis TN US - Package delivered.

Status: CLOSED (0 units received) - Case ID: 16556510151

===

Shipment ID: FBA18BT1G8WW

USPS Tracking Number: EM126972496IN

Status: Delivered (NOT CHECKED-IN)

===

Hope you can help with the above 2 shipments.

Thanks,

Kal

10
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Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey Kal,

Thanks for getting back to me with that information. I can see that case 16556510151 was recently transferred, and the team should be working through the details shortly. One note - I see you attached a packing slip to the case, if you're able to attach an Invoice as valid Proof of Ownership - specifically illustrating the valid Supply Chain, that should help the team investigate.

- Bryce

10
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Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey Kal,

Thanks for getting back to me with that information. I can see that case 16556510151 was recently transferred, and the team should be working through the details shortly. One note - I see you attached a packing slip to the case, if you're able to attach an Invoice as valid Proof of Ownership - specifically illustrating the valid Supply Chain, that should help the team investigate.

- Bryce

10
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Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks @Bryce_Amazon

Appreciate the quick response and help!

I have uploaded both the invoice and packing list and updated the case right now.

---

May i request you to please look into this also...

Shipment ID: FBA18BT1G8WW

USPS Tracking Number: EM126972496IN

Status: Delivered Oct 08, 2024 01:30:00 PM - Memphis TN US - Package delivered.

Thanks,

Kal

10
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Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks @Bryce_Amazon

Appreciate the quick response and help!

I have uploaded both the invoice and packing list and updated the case right now.

---

May i request you to please look into this also...

Shipment ID: FBA18BT1G8WW

USPS Tracking Number: EM126972496IN

Status: Delivered Oct 08, 2024 01:30:00 PM - Memphis TN US - Package delivered.

Thanks,

Kal

10
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Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Good morning Kal,

My pleasure - I see the update on your case as of yesterday. For this other shipment - what is the investigation date?

- Bryce

10
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Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Good morning Kal,

My pleasure - I see the update on your case as of yesterday. For this other shipment - what is the investigation date?

- Bryce

10
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Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks @Bryce_Amazon

Shipment ID: FBA18BT1G8WW - If the shipment's inventory is not received by Nov 10, 2024, then your shipment will be eligible for investigation.

Furthermore there are so may others that are just sitting delivered and nothing moving forward...

Can you help with those please?

Thanks,

Kal

10
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Seller_1q7SEetEljmRJ
In risposta al post di: Bryce_Amazon

Thanks @Bryce_Amazon

Shipment ID: FBA18BT1G8WW - If the shipment's inventory is not received by Nov 10, 2024, then your shipment will be eligible for investigation.

Furthermore there are so may others that are just sitting delivered and nothing moving forward...

Can you help with those please?

Thanks,

Kal

10
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Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey @Seller_1q7SEetEljmRJ,

Thanks for the reply, I recommend you request the inventory reconciliation investigation at this time. Use the instructions on this page to ensure you're including all necessary documentation. For all shipments, there currently are longer receiving times due to the peak seasonal volume. My recommendation is to continue to remain patient, and request investigations into the shipments if/when that is necessary.

- Bryce

10
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Bryce_Amazon
In risposta al post di: Seller_1q7SEetEljmRJ

Hey @Seller_1q7SEetEljmRJ,

Thanks for the reply, I recommend you request the inventory reconciliation investigation at this time. Use the instructions on this page to ensure you're including all necessary documentation. For all shipments, there currently are longer receiving times due to the peak seasonal volume. My recommendation is to continue to remain patient, and request investigations into the shipments if/when that is necessary.

- Bryce

10
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