My account has been disabled due to point 3
I shared the problem I was experiencing here, but I did not receive any help from Amazon representatives.
As a new seller I am very desperate. I spent a lot of money and produced products with my own brand. My account was closed without making any sales. I will go crazy. amazon is very cruel to new sellers. I can't find any contact person. I can't even request a call from amazon.
The reason why my account is disabled is authentication. Identity verification came to my account, I participated in the video call and my account was activated. 2 weeks have passed and it has been disabled due to Article 3. I don't understand. I didn't list any products for 2 weeks after my account was opened. I didn't make any sales.
My account has been disabled due to point 3
I shared the problem I was experiencing here, but I did not receive any help from Amazon representatives.
As a new seller I am very desperate. I spent a lot of money and produced products with my own brand. My account was closed without making any sales. I will go crazy. amazon is very cruel to new sellers. I can't find any contact person. I can't even request a call from amazon.
The reason why my account is disabled is authentication. Identity verification came to my account, I participated in the video call and my account was activated. 2 weeks have passed and it has been disabled due to Article 3. I don't understand. I didn't list any products for 2 weeks after my account was opened. I didn't make any sales.
9 risposte
Seller_LImVvUWeyiCfQ
Whether or not you've listed or sold products has nothing to do with it. You didn't pass seller verification, either with the documents you sent or your video interview. Amazon saw something they didn't like. Unfortunately they won't give you any details as to what that might be.
Also unfortunately, Section 3 deactivations are near to impossible to come back from.
Seller_kIukTwdhvntAp
Find the suspension notice and POST THAT but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
Seller_pdQ04Dc05MwqQ
I am a new seller and need help. and so far no one has helped. Is this a crime?
Seller_OvL8C4BJWiuS9
Out of all the posts you have made on the same subject, no one has helped you? No one can help reinstate your account except you. Amazon tells you why and what you need to do in the notice you received.
By making duplicate posts, you are only confusing those that tried to help you because there are too many posts to follow.
Seller_kIukTwdhvntAp
"so far no one has helped."
Amazon is a self help site -- there is no hand holding.
You got responses from both @Stevie_Amazon and @Emet_Amazon on your FIRST post.
You got a response from @Emet_Amazonon your SECOND post.
You got a response from @LeviDylan_Amazonon your THIRD post.
I'm going to be watching to see how they respond to your FOURTH post on the same subject since multiple posts is a violation of Forum policies.
Buckle up and wear protective gear -- it might be a rough ride.
LeviDylan_Amazon
Hello @Seller_pdQ04Dc05MwqQ,
I hope you are doing well.
You got responses from both @Stevie_Amazon and @Emet_Amazon on your FIRST post.
You got a response from @Emet_Amazonon your SECOND post.
You got a response from @LeviDylan_Amazonon your THIRD post.
As @Seller_kIukTwdhvntAp has pointed out. You have created multiple thread about the same topic. As this is against community guidelines and creates confusion, I will be closing this thread. Please refer to the thread found here, for further guidance and responses.
Wishing you the best,
LeviDylan
