Every other shipment to Amazon has items missing from it and no matter what I do Amazon never accept liability for their failure to book my stock in, correctly.

I complete my internal spreadsheet with what I am sending along with Amazon's shipping plan. I also photograph every single item that I pack into the box. I've stopped sending multiple boxes per shipping plan and I also print off a picking list that I photograph and sign and include it in the box.

No matter that I do all this Amazon still finds some of my goods from the shipment missing. It is mainly BHX4 I have the issue with but also LBA4.

If I open a case I get met with an unhelpful reply from their [Moderator Edit: inappropriate content removed] staff. I am sure they deliberately employ these people so we simply waste our time going round and round in circles.

I've requested CCTV footage of my parcel being opened multiple times so I can verify they are correct but it is always declined.

I can only conclude that Amazon do not have control of the theft that goes on in their warehouse but simply don't care because it doesn't affect their profit margin only ours.

I have heard of other sellers having extra stock allocated to their shipment but this never happens to me.

Surely I am not the only one this is happening to?

Also, selling on Amazon has become a hostile environment. Our profit margins are constantly being squeezed to the benefit of Amazon or their customers. You would think Amazon would encourage businesses to flourish selling as after all we are providing products to their customers which they take a heft cut of.

Common sense never prevails and you are regularly reprimanded for the smallest thing meanwhile, Amazon gets away with whatever they want. It is their platform after all but there has to be some fairness.

Earlier this year I got a 1 star review for a product I was selling and an IP complaint. The customer claimed the splash aftershave he purchased did not smell as strong as the eau de toilette version he normally buys so it must be fake - he's an expert after all. I provide the invoice to prove it is not fake and the IP complaint is removed. I then request to get the review taken down and it is declined. I tried a number of times again but it was still declined. Anyone with half a brain cell would understand that if I had proof it was not fake and the IP complaint withdrawn that the review should also be taken down. Not the Amazon reps.